The company Leo Bartoš, with registered office at Horečky 861, Frenštát pod Radhoštěm, 74401 ID No.: 11180366, with the registered office at Hotel Bartoš, with registered office at Školská čtvrt' 1393, Frenštát pod Radhoštěm, 74401, is the controller of your personal data and takes care to protect it strictly in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council (General Data Protection Regulation, GDPR).
What data do we process?
We only process data that is necessary for the provision of our services. This includes in particular the following personal data:
Name, surname, e-mail, telephone, address.
Payment data: information necessary to process payments for our services.
Booking data: details of your reservation (number of guests, type of accommodation, arrival and departure dates, etc.).
Other data: information you voluntarily provide to us (e.g. for special accommodation requests).
For what purpose do we process the data?
We process your personal data for the following purposes:
Providing accommodation and ancillary services: e.g. processing reservations, issuing receipts and invoices.
Fulfilling legal obligations: keeping guest records according to the Residential Services Act or storing data for tax purposes.
Marketing activities: sending offers, newsletters or information about special offers (only with your consent).
Service improvement: customer satisfaction analysis, evaluation and feedback.
What legal titles govern the processing?
We process your personal data based on the following legal titles:
Performance of a contract: Provision of the services ordered.
Performance of legal obligations: e.g. archiving of data for tax and accounting purposes.
Consent to processing: E.g. for marketing purposes.
Legitimate interest: Improving our services and protecting our assets.
How long do we keep the data?
We only retain your personal data for as long as is necessary to fulfil the purposes set out above or as required by law.
Booking data: For the period of time that services are provided and for the time necessary to resolve any complaints.
Marketing data: for the duration of your consent, which you can withdraw at any time.
To whom can the data be disclosed?
We may share your personal data with the following entities:
IT service providers: to run the website and booking systems.
Authorities: Entities requiring data because of a legal obligation (e.g., financial councils, regulatory authorities).
Other contractors: E.g. external marketing service providers (only with your consent).
What rights do you have?
You have the following rights under the GDPR:
Right of access: you can request information about what data we process about you.
Right to rectification: If your data is inaccurate or incomplete, you can ask for it to be updated.
Right to erasure: You can ask for your data to be deleted if it is no longer needed.
Right to restriction of processing: you can request restriction of processing in certain cases.
Right to data portability: You can obtain your data in a structured format.
Right to object: You can object to processing based on legitimate interest.
To exercise these rights, please contact us by email: info@hotelbartos.cz or in writing to.
How can you contact us?
If you have any questions about the processing of your personal data, please do not hesitate to contact us:
E-mail: info@hotelbartos.cz
Phone: +420 777 799 410
Address: Školská čtvrt' 1393, Frenštát pod Radhoštěm
Your privacy is our priority. Thank you for the trust you place in us.