Privacy Policy
Leo Bartoš, headquartered at Horečky 861, Frenštát pod Radhoštěm, 74401, Company ID: 11180366, operating the Hotel Bartoš at Školská čtvrt 1393, Frenštát pod Radhoštěm, 74401, is the controller of your personal data and ensures its thorough protection in compliance with Regulation (EU) 2016/679 of the European Parliament and the Council (General Data Protection Regulation, GDPR).
What data do we process?
We only process data necessary for providing our services, specifically:
Identification and contact data: Name, surname, email, phone, address.
Payment data: Information necessary for processing payments for our services.
Reservation data: Details of your reservation (number of guests, type of accommodation, check-in and check-out dates, etc.).
Additional data: Information you voluntarily provide (e.g., special accommodation requests).
Why do we process your data?
Your personal data is processed for the following purposes:
Providing accommodation and additional services: E.g., processing reservations, issuing receipts, and invoices.
Fulfilling legal obligations: Recording guests as required by the Accommodation Services Act or retaining data for tax purposes.
Marketing activities: Sending offers, newsletters, or information about special deals (only with your consent).
Improving services: Customer satisfaction analysis, reviews, and feedback.
What legal bases guide the processing?
Your personal data is processed based on the following legal grounds:
Performance of a contract: Providing ordered services.
Compliance with legal obligations: E.g., data retention for tax and accounting purposes.
Consent: E.g., for marketing purposes.
Legitimate interest: Improving our services and protecting our property.
How long do we retain your data?
We retain your personal data only as long as necessary to fulfill the purposes mentioned above or as required by law.
Reservation data: During the provision of services and for the necessary period to address potential complaints.
Marketing data: As long as consent is valid, which you can withdraw at any time.
Who can access your data?
Your personal data may be shared with:
IT service providers: Ensuring the operation of websites and reservation systems.
Authorities: Entities requiring data due to legal obligations (e.g., tax authorities, supervisory bodies).
Other contractual partners: E.g., external marketing service providers (only with your consent).
What are your rights?
In compliance with GDPR, you have the following rights:
Right of access: Request information about the data we process about you.
Right to rectification: Request updates if your data is inaccurate or incomplete.
Right to erasure: Request deletion of your data if it is no longer necessary.
Right to restriction of processing: Request limited processing in certain cases.
Right to data portability: Obtain your data in a structured format.
Right to object: Object to processing based on legitimate interest.
To exercise these rights, contact us at info@hotelbartos.cz or in writing at the hotel address.
How to contact us?
For any questions regarding the processing of your personal data, feel free to contact us:
Email: info@hotelbartos.cz
Phone: +420 777 799 410
Address: Školská čtvrt 1393, Frenštát pod Radhoštěm
Your privacy is our priority. Thank you for placing your trust in us.